FAQ's

Only for the children's area (Hexli, Geissli) is a printed copy required. For all other courses, a digital confirmation (PDF via email or confirmation in the customer portal) is sufficient.

The lessons take place in all weather conditions. In case the ski lifts are running on a reduced or closed schedule, we will adjust our lessons accordingly.

Yes, please inform the office of the ski school or the ski instructor directly if your child is unable to attend the lesson due to illness.

You can receive a refund upon presentation of a medical certificate in case of illness or accident (less a processing fee of CHF 20).

A refund is only possible in case of illness or accident and upon presentation of a medical certificate.

Sure. Changes are possible after consultation with the Ski/Snowboard teacher.

No. The ski pass is not included in the price for lessons. Please purchase your ticket directly at the Belalp Bahnen ticket office or online. Children up to 6 years old ski for free throughout the entire ski area.

For the youngest children, there are a maximum of 6 children per group or multiple snow sports instructors per group. From the Blue Prince level, there are typically 8-10 children per group (without guarantee).

If the booklet is forgotten, the child will receive a copy of the completed week. Please keep this copy and bring it with you on your next vacation so that we can update the entry in the original booklet. Going forward, the booklet will be maintained digitally.

The booklet is now maintained online. All entries are visible in the customer portal. If you still wish to have en entry written in the booklet, please simply give the booklet to your ski instructor - they will be happy to add the information.

The children's ski race is part of the weekly course.

All guests have the opportunity to participate in the guest ski race. Registration is possible until Tuesday at 2:00 PM at the ski school office. The participation fee is CHF 25 per person.

Definitely! Supporting your child is very important. Please check with the snow sports instructor to find out where and when the children's ski race takes place.

From the age of 3, your child is ready for group lessons. Aspects such as independence, strength, enjoyment in a group setting, and adaptability to new situations should be assessed by the parents.

The Hexenland / Swiss Snow Kids Village is for our youngest guests aged 3 years and up, who are skiing for the first time. Lessons take place initially in the Hexenland area. The Blue Prince / Princess groups ski on the regular slopes.

Helmet requirements are not mandatory in Switzerland. However, we recommend wearing a helmet to ensure the safety and protection of all participants in our ski school.

Private lessons will be conducted in all weather conditions except when the ski facilities are not in operation. In this case, rescheduling is possible. Otherwise, a cancellation notice of 3 days prior to the lesson applies.

Yes, you can pay with Reka.